Emergency Handling

Danger

In the event of a natural disaster such as an earthquake, hurricane, flood or wildfire, prioritize personnel safety, cut off power and stop the energy storage system immediately.
Do not operate damaged equipment without professional inspection and qualified testing after the event.
Keep away from waterlogged or fire-damaged units and contact Sunsynk service engineers for professional handling.

Warning

When the air intake and exhaust system is operating, do not face the exhaust vents under any circumstance.
Refer to this manual for product information. Do not access the product if safety cannot be guaranteed.

Fire and Explosion Hazards

Evacuate immediately to at least 165 ft (50 m) from the site and call the fire department.
Wear respiratory protection. Disconnect the upstream power supply only when it is safe to do so.
Isolate the accident area, when safe, to keep unauthorized personnel away.
Post-incident maintenance must be performed by professionals or Sunsynk after-sales engineers.

Ensure personal safety, then disconnect the power supply immediately to avoid secondary electric shock.
Use an insulated object to separate the victim from the power source and perform first aid such as cardiopulmonary resuscitation (CPR).
Call the emergency medical number immediately to obtain professional medical treatment.
Protect the accident scene for investigation and evidence preservation.
Contact professionals to conduct a full inspection of the energy storage system. The system may only be put back into use after repair or replacement and after passing qualified testing.

In case of electrolyte leakage, evacuate personnel from the affected area and notify the relevant personnel immediately. Professionals shall carry out safe collection and proper disposal of the leaked substances.
Toxic gases may be released during battery combustion or damage. Evacuate personnel to a safe area immediately. If personnel are exposed or injured, call the emergency medical number for professional treatment. Respiratory protection, protective clothing and other safety equipment must be worn during hazard handling.

In the event of equipment tipping, a battery pack dropping or a component detaching, disconnect power and stop system operation immediately.
In case of personnel injury, administer first aid such as hemostasis and bandaging, and call the emergency medical number immediately.
If an obvious odor, damage, smoke or fire is detected, evacuate personnel immediately, call the fire department, and allow professionals to handle firefighting and subsequent treatment.
If any abnormality is observed, professionals shall move the battery pack to an open, safe area, leave it standing for 1 hour while monitoring its temperature, and contact Sunsynk engineers.
Contact professionals to repair or replace damaged components. The system may only be returned to service after passing inspection and testing.

In the event of a natural disaster including earthquake, hurricane, flood or wildfire, disconnect the power supply and stop system operation immediately.
If the system is submerged or flooded, do not touch the equipment and keep clear of the waterlogged area.
Do not use water-soaked batteries under any circumstances. Contact a qualified battery recycling service for proper disposal and scrapping.
Before a wildfire approaches, establish a firebreak around the system and prepare adequate fire-fighting equipment such as fire extinguishers, fire sand and fire hoses.
After the event, contact professionals to fully inspect the support structure and the electrical connections. The system may only be reused after repair or replacement and after passing qualified testing.